FAQ
F requently A sked Q uestions:
The most frequently asked questions about our products.
Is it possible to choose the size even more individually?
Is it possible to choose the size even more individually?
With many bridles and curb bits you have the option of choosing your browband and reins independently of the bridle in terms of design and size.
If you would like to customize the size of your bridle, please do not hesitate to contact us using the contact form.
We would be happy to help you choose an individual bridle that is a perfect fit for you and your horse.
How can I exchange my order?
How can I exchange my order?
All individually manufactured products (e.g. engraving) cannot be exchanged.
All other products that are clean, unused and have the original label can of course be exchanged within 14 days.
You as the buyer bear the shipping costs.
How do I exchange the products I purchased at the fair/tournament?
How do I exchange the products I purchased at the fair/tournament?
If you have any questions regarding the events, please contact towet@gmx.com.
They will be happy to help you.❤️
Are reins included?
Are reins included?
Yes!
We have deliberately decided to offer our bridles and curb bits including reins, as these are the anchor point for precise signals to your horse.
We offer you a selection of different reins for different bridles/curb bits so that you can choose the rein that is right for you and your horse.
Can I order individual parts?
Can I order individual parts?
Has a strap on your favorite bridle broken or do you need a replacement that you can't buy online?
No problem!
Just write to us using our contact form.
We will find a solution together.
Can I also order larger quantities?
Can I also order larger quantities?
If you would like to order more than is available in the shop, simply contact us using the contact form.
We will do everything we can to implement your wishes and will be happy to work with you to find a solution.
What sets us apart
Our products are mostly handmade and are characterized by the best materials and careful workmanship . We attach great importance to the satisfaction of our customers and are constantly working to expand and improve our product range.
Whether you are looking for a high-quality bridle or curb bit, you are guaranteed to find the right product for you and your horse with us. We offer a large selection of customizable designs and are happy to advise you on the selection and customization.
Convince yourself of the quality and exclusivity of our products and let us make your equestrian dreams come true together!